Hello our beloved community,
I haven't been able to check in with you yet, since we have been so busy trying to figure out what our place is in this epidemic. So far, we feel that continuing to boost immunity and lowering anxiety/stress levels is still a valuable service to provide. We will be limiting our hours and capacity in order to attend to you in a safer manner. Please be aware that we will be closing shifts that are under booked. Monday, March 16th, we will be closed.
If you would like to purchase anything please text ahead to make sure that we are open. We will be setting up a system to start phone consults with our team of herbalists, if you would like to set up an appointment to get a formula recommendation. Herbal medicine has been shown to be very helpful in managing covid-19 symptoms during the outbreak in China.
In order to best serve the community, we have instituted the following systems;
We ask that you:
Please wash your hands when you arrive in order to help prevent the spread of germs. We have hand sanitizer placed on the reception area front desk and throughout the clinic. Feel free to help yourself at any of those locations. When washing your hands, please wash for at least 20 seconds. If you use the sink in the restroom, please use your paper towel to turn open the bathroom door and then throw the towel in the trash can as you exit.
The main symptoms of Covid-19 are fever, coughing, and shortness of breath. However, due to the broad range of symptoms, please don't come in if you have any respiratory or gastrointestinal symptoms or if anyone in your household is sick. Call your primary care physician if you’re in need of medical attention. If you aren't sure, err on the side of caution. If you arrive for your treatment with any of these symptoms, we will ask you to leave immediately. If you do need to cancel an appointment for this reason, you will not be charged a fee. Please be considerate and let us know ahead of time if you need to cancel.
If you are immunocompromised or in a high risk category for the virus (older or with underlying health concerns), check with your doctor or medical provider to find out what their recommendations are for you. Please realize that despite our best efforts, we are still a public space.
Please don't come in if you have had contact with a known case or suspected case in the last 14 days.
We support anyone staying home to prevent a severe outbreak. So far, I am not aware of any confirmed case of Covid-19/coronavirus in our staff or patient community, but we know there are cases all over NYC. This is about lowering transmission so that hospitals will be able to adequately cope with the rate of sick patients.
What we are doing to limit transmission:
Linens are cleaned daily and all clinic surfaces are disinfected twice daily. We disinfect frequently touched surfaces (door knobs, light switches, sinks, toilets, front desk, etc.) every two hours. We are transitioning to disposable table paper and single use Heatsheet blankets. We encourage you to take your Heatsheet and bring it back at to your next treatment. We have taken down a treatment table and have patients spaced at least six feet apart, and are running HEPA filters at all times. We are using moxa more frequently to fumigate as well.
We follow CDC recommendations on hand washing.
I am researching online every day during this crisis and will be sharing important articles here and on our clinic's Facebook page. There are many ways to support yourself mentally and physically during this crisis, and I will be posting what I consider helpful tips. Remember that social distancing doesn't have to equal social isolation. We can use this time to deepen our relationships to each other through phone calls, texts and emails; sending love and support is vital to decrease our stress response. I plan to take this time to catch up on reading, making some good meals, start meditating, deepen my yoga practice and study of acupuncture and herbs.
So much love to you,
ariel & the Tigerlily team
Below are some resources on COVID-19:
Center for Disease Control (CDC)
World Health Organization